The biggest difference between an on-premises and hosted cloud phone system is the shift in responsibility for maintenance. An on-premise solution is kept on-site in the form of hardware stored in your server room or a dedicated receptacle. On the other hand, a cloud-hosted phone system is stored off-site and is maintained by an outsourced provider. It is a phone system that users access through an Internet connection. While it might seem appealing to shift this responsibility away from your organization, there’s a case for on-site solutions that you may want to hear. Here are some of the advantages of hosting your own VoIP solution in-house, compared to going through a cloud-hosted provider...