RCL Systems prides ourselves in offering high-quality,
responsive service and support. We
are happy to help with any of your IT service and support needs.
Our technicians are able to perform most any tasks from basic PC and software support, to
complex server diagnostics and maintenance. For many support issues we are
able to remotely connect to your systems and troubleshoot or fix it.
If you are on a call
with our support technicians and have been told to click on our remote HELP
link, then please
Click
HERE for help / remote support.
IT Service and maintenance
Packages
We provide IT consulting
services, LAN and WAN network configuration, network monitoring and management,
server maintenance, and also complete outsourced IT service packages for small
to midsized firms with up to 150 PCs. We have a variety of service plans
to meet most small to mid-sized business' needs for IT support and service.
Please let us know your system needs, and we will create a support and
maintenance plan tailored for your business.
Click here for a
price list of our
IT service packages.
As - needed, Break / Fix
and Troubleshooting Services
In addition to network services,
we also provide break / fix service and troubleshooting for most any type of PC,
workstation systems, or servers. Some of the IT issues that we work with
regularly include:
- PC / Workstation / Laptop
troubleshooting
- Component failure and
replacement (e.g., hard drives, controllers, motherboards)
- Data recovery from a failed
or corrupted hard drive
- RAID system installation,
support, and troubleshooting
- System upgrades (e.g., RAM,
video cards, storage)
- SMT software configuration
and data loads
- Software installation and
configuration.
Click here for
"As Needed"
or
break / fix service rates.
Click here for our "Spring Cleaning" PC Tuneup special
Remote Management and
Monitoring
Let RCL Systems remotely monitor
and manage your server, data storage, backup, and other critical functions in
order to minimize costly downtime, service outages, and delays. Monitoring and Remote
Management services range from simple alert monitoring for workstations, to
complete Network Monitoring with Patch Management and backup / DSR
administration.
Click here for
a price list of our
Network and Remote Monitoring
services.
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